Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer" or "you") and Assurion Labs ("Company," "Assurion Labs," "we," "us," or "our") governing your access to and use of assurionlabs.com (the "Site") and the purchase of any products offered through it ("Products").

By accessing or using the Site, creating an account, clicking "I Agree," checking an acceptance box, placing an order, submitting payment information, or purchasing any Product, you agree to be bound by these Terms and all policies incorporated by reference. If you do not agree, you may not use the Site or purchase Products.

Assurion Labs may retain electronic records of your acceptance, including the applicable Terms version, date and time of acceptance, account and order information, IP address, and other permitted data. Electronic records of acceptance have the same legal force and effect as signed written agreements to the fullest extent permitted by applicable law.

We reserve the right to amend these Terms at any time by posting a revised version with an updated date. Amendments apply prospectively only and do not retroactively alter accepted or completed orders. Your continued use of the Site following any amendment constitutes your acceptance of the revised Terms.

2. Eligibility, Purchaser Representations, and Verification

To access the Site and purchase Products, you must satisfy all of the following conditions:

• You are at least 21 years of age.
• You are located within and shipping to an address in the United States of America.
• You are a qualified researcher, licensed scientist, credentialed laboratory professional, or other individual with a legitimate, lawful in vitro research purpose.
• You have the legal capacity to enter into binding contracts.
• You are not purchasing Products for personal use, human or animal consumption, or any therapeutic, clinical, diagnostic, or other non-research purpose.

Assurion Labs may, in its reasonable discretion, request information or documentation to verify a Customer's age, identity, business or institutional affiliation, laboratory or research credentials, shipping address, intended lawful research use, tax status, and compliance with these Terms. Assurion Labs reserves the right to hold, reject, limit, cancel, refund, or decline future orders and to suspend or terminate accounts where: (a) verification information is not provided; (b) information cannot be verified; (c) information appears inaccurate or misleading; or (d) there is a reasonable concern involving fraud, diversion, prohibited use, safety, legal compliance, export, or sanctions issues.

By completing a purchase, you expressly represent and warrant that: (i) all information you provide is true, complete, current, and not misleading; (ii) you have the facilities, training, equipment, regulatory approvals, and legal authority necessary to lawfully receive, store, handle, use, and dispose of the Products; and (iii) you will use Products only for lawful, legitimate in vitro laboratory research consistent with these Terms and all applicable laws.

Prior to accessing our catalog, you are required to create an account, including choosing a password, and to complete our on-site Purchaser Verification Gate, in which you affirmatively confirm your age, research qualifications, and research-only intent. This verification is logged with a timestamp and constitutes a material representation under these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account; notify us promptly through our Contact page if you believe your account has been accessed without your authorization.

3. Research Use Only; Restricted Products; Prohibited Uses

All Products sold by Assurion Labs carry a Research Use Only (RUO) designation and are sold exclusively for legitimate laboratory research use by qualified professionals in properly equipped research settings. Products are not drugs, dietary supplements, foods, cosmetics, medical devices, veterinary products, consumer products, or household products. Assurion Labs does not authorize, recommend, endorse, or provide Products for human or animal use of any kind.

You shall not, and shall not permit any other person to:

• (a) ingest, inject, inhale, implant, administer, apply, consume, or otherwise introduce any Product into a human or animal;
• (b) use any Product for diagnosis, treatment, cure, mitigation, prevention, monitoring, or management of any disease, medical condition, injury, or health-related condition;
• (c) use any Product in clinical, diagnostic, therapeutic, veterinary, food, dietary-supplement, cosmetic, household, agricultural, or consumer applications;
• (d) request or rely upon dosage, administration, injection, medical, therapeutic, veterinary, or health-related guidance from Assurion Labs;
• (e) resell, redistribute, transfer, gift, export, re-export, relabel, repackage, or otherwise provide a Product to another person without Assurion Labs' prior written authorization; or
• (f) make any listing, advertisement, statement, or representation suggesting that a Product is approved, safe, effective, suitable, or intended for human or animal use.

Purchaser Certification: Each purchaser expressly certifies that Products will be used only for lawful, legitimate in vitro laboratory research, consistent with these Terms, product labels, Safety Data Sheet (SDS) materials, product warnings, and all applicable federal, state, and local laws and regulations.

4. Product Safety, Storage, Handling, and Disposal

You are required to review and follow all product labels, warnings, Safety Data Sheets (SDS), storage requirements, handling instructions, personal protective equipment (PPE) requirements, applicable laboratory safety practices, and disposal requirements before receiving or using any Product.

You are solely responsible for having suitable facilities, training, equipment, regulatory approvals, and legal authority to receive, store, handle, use, transport, and dispose of Products in a lawful and safe manner consistent with all applicable requirements.

To the fullest extent permitted by applicable law, Assurion Labs is not responsible for degradation, contamination, injury, loss, damage, research failure, or any other outcome caused by improper storage, handling, use, transport, disposal, transfer, or any use outside of labeled instructions or permitted research purposes. The Customer bears all risk associated with conditions arising after delivery of the Products.

5. Product Descriptions, Scientific Information, and Pricing

We make every reasonable effort to ensure that product names, descriptions, purity specifications, images, and other information presented on this Site are accurate and current. Product descriptions, images, scientific references, educational content, and specifications are provided only for general research-information purposes. No product information constitutes a recommendation, representation, or warranty that a Product is safe, effective, fit for a particular purpose, approved for any use, or suitable for any specific research protocol. Customers are solely responsible for independently evaluating the suitability of any Product for their own lawful research purposes.

All prices are displayed in U.S. Dollars (USD). We reserve the right to update pricing, correct typographical errors, and modify product availability at any time without prior notice. Price corrections or modifications do not affect orders that have already been confirmed, except in cases of a clear typographical or pricing error, in which case Assurion Labs reserves the right to cancel the affected order and issue a full refund. We reserve the right to limit quantities available for purchase and to discontinue any Product without notice.

6. Certificates of Analysis and Quality Limitations

Every Product shipped by Assurion Labs is accompanied by a Certificate of Analysis (CoA).

Each CoA applies only to the identified lot or batch and reflects only the stated analytical method(s), specification(s), and test date. A CoA is not a warranty of safety, merchantability, fitness for a particular purpose, regulatory status, stability after delivery, experimental outcome, or suitability for any particular research protocol. Assurion Labs does not guarantee particular research results, replicability, compatibility, or performance in a Customer's protocol. Storage, handling, transport after delivery, contamination, and other Customer-controlled conditions may affect a Product and its performance in research applications. Assurion Labs bears no responsibility for outcomes attributable to conditions arising after delivery.

7. Orders, Payment, Fraud Review, and Cancellations

Submission of an order constitutes an offer to purchase subject to these Terms. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive a written email confirmation from Assurion Labs.

Assurion Labs may use reasonable payment verification, identity, address, fraud-prevention, and compliance-screening measures. Assurion Labs may delay, reject, limit, cancel, or refund any order where it reasonably believes there is fraud, unauthorized payment activity, inaccurate or incomplete information, prohibited use, a prohibited destination, an export or sanctions concern, a safety concern, or any other legal or compliance concern. We will make reasonable efforts to notify you of any such action.

Full payment is required at the time of order. By providing payment information, you represent that you are the authorized account holder and that all payment details are accurate and complete. We process payments securely through our designated payment processor. Applicable sales tax will be collected where required by law. You are responsible for any additional duties, fees, or charges beyond the stated purchase price.

If you have a concern about a charge, please contact us through our Contact page before initiating a dispute with your payment provider, so we have a reasonable opportunity to investigate and resolve any legitimate issue. Assurion Labs reserves the right to suspend accounts or decline future transactions following suspected fraud or bad-faith payment disputes, to the extent permitted by applicable law.

8. Shipping, Delivery, Risk of Loss, and Inspection Claims

We ship exclusively to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, P.O. boxes, APO/FPO addresses, freight forwarders, or outside the United States. You are responsible for providing a complete and accurate shipping address and for ensuring that an authorized person is available to receive the shipment when required.

Orders for which payment has been sent and has settled by 5:00 PM Eastern Time (ET) on business days (Monday through Friday, excluding federal holidays) are generally processed and dispatched the same business day under standard operating conditions. Some payment methods take longer to settle, and those orders are processed once payment has settled. Stated dispatch times are targets and not guaranteed delivery commitments.

To the fullest extent permitted by applicable law, risk of loss and title in Products transfers to the Customer when the shipment is tendered to the carrier. Assurion Labs is not responsible for loss, delay, damage, return-to-sender fees, failed delivery, theft after carrier-confirmed delivery, or product degradation caused by: an incorrect or incomplete address; Customer refusal; missed delivery; carrier hold; Customer-requested reroute or redirection; failure to receive a shipment; theft after confirmed delivery; carrier delays; weather events; holidays; or other events outside Assurion Labs' reasonable control.

Claims for a damaged shipment, shortage, visibly compromised Product, or incorrect item must be submitted through our Contact page within 7 calendar days of delivery, unless applicable law requires otherwise. Your claim must include: your order number, a written description of the issue, and photographs of the outer shipping package, shipping label, interior packaging, Product packaging, and affected Product where applicable. Claims submitted after this period may not be accepted.

9. Returns, Refunds, Replacements, and Exclusive Remedies

9.1 No-Fault Return of Unopened Products. A Product that is unopened, unused, and in its original packaging may be returned for a full refund of the purchase price if the Customer contacts us through our Contact page within 5 calendar days of delivery to request a return authorization. Assurion Labs will provide a prepaid return shipping label at no cost to the Customer. No restocking fee applies. Assurion Labs will inspect the returned Product upon receipt to confirm it is unopened, unused, and in its original packaging; a Product that does not meet this condition on inspection will not be eligible for a refund under this Section 9.1 and, at Assurion Labs' discretion, may be shipped back to the Customer at the Customer's expense or disposed of. Approved refunds under this Section 9.1 are credited to the original payment method within 5 to 10 business days of Assurion Labs receiving and inspecting the returned Product.

9.2 Damaged, Incorrect, or Off-Specification Products. Except as stated in Section 9.1 or as required by applicable law, all sales are final and we do not accept returns of any opened or used Products. A remedy under this Section 9.2 will be provided only where the Customer demonstrates one of the following verified conditions:

• The Product was visibly damaged or physically compromised upon delivery.
• An incorrect Product or quantity was shipped by Assurion Labs.
• The Product fails to meet the documented lot-specific specification as stated in the accompanying CoA.

Any approved remedy under this Section 9.2 is at Assurion Labs' sole option and may consist of replacement of the affected Product, issuance of store credit, or a refund of the amount paid for the affected Product. To initiate a claim under this Section 9.2, contact us through our Contact page within 7 calendar days of delivery with the documentation described in Section 8. Approved refunds are credited to the original payment method within 5 to 10 business days.

9.3 Sole and Exclusive Remedy. Sections 9.1 and 9.2 state the Customer's sole and exclusive remedies for Product or fulfillment claims, to the fullest extent permitted by applicable law. Once a Product has been opened or used, it is not eligible for a return or refund under Section 9.1; the remedies in Section 9.2 remain available for an opened or used Product where the Customer demonstrates one of the verified conditions listed above.

10. No Medical, Diagnostic, Therapeutic, or Veterinary Advice

Nothing on this Site — including product descriptions, educational content, scientific references, communications, or any other content — constitutes medical, diagnostic, therapeutic, veterinary, pharmaceutical, nutritional, or any other professional advice of any kind. Assurion Labs does not recommend, endorse, or promote Products for human or animal use. Assurion Labs will not provide dosing, injection, administration, treatment, diagnostic, therapeutic, veterinary, or health-related guidance in connection with any Product. Customers with health-related questions should consult a licensed medical professional.

11. Intellectual Property and No Implied License

All content on this Site — including text, graphics, logos, images, product descriptions, and underlying software — is the exclusive property of Assurion Labs or its respective licensors and is protected under applicable federal and state intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any Site content without our prior written consent is strictly prohibited.

The sale, delivery, Product information, CoA, or any other conduct of Assurion Labs does not grant any express or implied license under any patent, trademark, copyright, trade secret, or other intellectual property right of Assurion Labs or any third party. The Customer is solely responsible for determining whether any proposed research, use, manufacture, commercialization, or activity requires a third-party license or authorization, and for obtaining any required license at the Customer's sole cost and expense.

12. Privacy and Incorporated Policies

Your use of this Site and purchase of Products are subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how Assurion Labs collects, uses, retains, discloses, and protects information, including information used for payment processing, shipping, fraud prevention, customer support, legal compliance, analytics, and communications.

The following policies are incorporated into and form part of these Terms:

• Privacy Policy
• Shipping & Returns Policy
• Product Safety & SDS
• Product-specific labels, warnings, supplemental terms, and instructions provided with each Product

Where a valid conflict exists between these general Terms and written product-specific terms, the product-specific written terms govern solely as to that specific Product. In all other respects, these Terms govern, except where applicable law requires otherwise.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ASSURION LABS EXPRESSLY DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, UNINTERRUPTED AVAILABILITY, ERROR-FREE OPERATION, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. SCIENTIFIC OR RESEARCH REFERENCES IN PRODUCT DESCRIPTIONS ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE ANY REPRESENTATION OR WARRANTY. THIS DISCLAIMER DOES NOT AFFECT ANY EXPRESS WRITTEN LOT-SPECIFIC SPECIFICATION OR REMEDY EXPRESSLY PROVIDED IN SECTION 9.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ASSURION LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, USE, RESEARCH RESULTS, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SITE, PRODUCTS, THESE TERMS, OR ANY CLAIM CONNECTED WITH THEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ASSURION LABS' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO A PRODUCT, ORDER, OR THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO ASSURION LABS FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

15. Indemnification

You agree to defend, indemnify, and hold harmless Assurion Labs and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers from and against any and all claims, demands, actions, damages, penalties, losses, liabilities, costs, and expenses — including reasonable attorneys' fees — arising from or related to: (a) your breach of any representation, warranty, or obligation under these Terms; (b) your violation of any applicable law, rule, or regulation; (c) your unsafe, unlawful, improper, or unauthorized receipt, storage, handling, use, disposal, resale, transfer, or export of any Product; (d) information you provide to Assurion Labs; or (e) any third-party claim arising from your use, resale, redistribution, or transfer of any Product.

Assurion Labs may, at its election, assume exclusive control of the defense and settlement of any indemnified matter. You agree to cooperate fully with Assurion Labs in the defense of any such matter and not to settle any claim without Assurion Labs' prior written consent.

16. Prohibited Website and Account Activities

You agree not to use the Site, your account, or any Product to:

• Violate the RUO restriction or any applicable federal, state, or local law or regulation.
• Make false, misleading, therapeutic, diagnostic, human-use, animal-use, safety, efficacy, or approval claims in connection with any Product.
• Purchase Products for personal use, human consumption, veterinary use, or any therapeutic, clinical, or diagnostic purpose.
• Misrepresent your qualifications, identity, or intended use at any point during your use of the Site.
• Circumvent product, account, payment, geographic, or verification controls.
• Enable another party's prohibited use of any Product.
• Engage in fraudulent, deceptive, harmful, or abusive conduct toward Assurion Labs or any other party.
• Impersonate Assurion Labs or use Assurion Labs' trademarks without prior written authorization.
• Attempt unauthorized access to any portion of the Site, our systems, or our data.
• Collect data from the Site through scraping, bots, crawlers, or automated tools without our express written permission.

17. Compliance with Applicable Law; No Resale; Export Controls

You are solely responsible for ensuring that your purchase, receipt, possession, use, and disposal of any Product complies with all applicable federal, state, and local laws and regulations in your jurisdiction. Regulatory requirements may vary by state. We make no representation that our Products are permissible to purchase, possess, or use in any particular jurisdiction beyond federal compliance.

Products may not be resold, redistributed, transferred, gifted, relabeled, repackaged, or supplied to another person or entity without Assurion Labs' prior written approval. Any unauthorized transfer constitutes a material breach of these Terms.

You may not export, re-export, transfer, ship, carry, or otherwise divert Products in violation of United States export-control laws, sanctions laws, customs laws, or other applicable laws and regulations, including those administered by the U.S. Department of Commerce, the U.S. Department of Treasury's Office of Foreign Assets Control (OFAC), and the U.S. Department of State. You represent and warrant that you are not located in, ordinarily resident in, or acting on behalf of any prohibited or sanctioned jurisdiction, person, or entity. Assurion Labs may refuse, hold, cancel, or refund any order that presents export, sanctions, customs, diversion, or compliance risk.

18. Governing Law; Informal Resolution; Arbitration; Class and Jury Waiver

These Terms shall be governed by and construed exclusively in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

Informal Resolution: Before either party initiates arbitration or a court proceeding (other than as permitted below), the complaining party must send a written notice to the other party describing the dispute and the requested relief. The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of that notice before proceeding further.

Arbitration: Except for disputes eligible for resolution in a court of competent small claims jurisdiction, and except for requests for temporary or preliminary injunctive relief to protect intellectual property, confidential information, prevent fraud, or stop unauthorized access or misuse of the Site or Products, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or any Product shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under the AAA rules applicable to the dispute. The arbitration shall be conducted in English. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Each party is responsible for its own arbitration fees and attorneys' fees, subject to applicable AAA rules and applicable law.

Class Action and Jury Trial Waiver: To the fullest extent permitted by applicable law, all disputes must be brought only in an individual capacity and not as a plaintiff, claimant, or class member in any class, collective, consolidated, representative, or private-attorney-general proceeding. Customer and Assurion Labs each waive the right to trial by jury for any claim covered by these Terms. If the class-action waiver is found unenforceable as to a particular claim, that claim shall be severed and resolved in court, while all remaining claims proceed in arbitration.

19. Force Majeure

Assurion Labs shall not be liable for any failure or delay in performance of our obligations under these Terms to the extent such failure or delay is caused by events outside our reasonable control, including acts of God, natural disasters, fire, flood, earthquake, pandemic or epidemic events, governmental action or regulation, civil unrest, war, terrorism, labor disputes, supply-chain disruptions, carrier failures, cyber incidents, telecommunications or power failures, or other similar events. In any such event, our obligations will be suspended for the duration of the force majeure condition. If a force majeure event prevents fulfillment of a confirmed order, Assurion Labs may cancel the order and issue a full refund for any unshipped items.

20. Electronic Communications and Electronic Records

By using this Site or providing us with your email address, you consent to receive electronic communications from Assurion Labs, including order confirmations, shipping notifications, policy updates, and responses to your inquiries. To the fullest extent permitted by applicable law, all agreements, notices, disclosures, order confirmations, electronic signatures, checkbox acceptances, invoices, and other communications or records delivered or maintained electronically satisfy any legal requirement that such communications be in writing. Electronic records maintained by Assurion Labs in the ordinary course of business shall be deemed valid and enforceable to the same extent as paper-based records.

21. Account Suspension and Termination

Assurion Labs reserves the right, at its sole discretion and without prior notice or liability, to suspend, restrict, cancel, or permanently terminate your access to the Site and your ability to place orders for any reason, including but not limited to: suspected fraud; false or misleading information; prohibited use or misuse of Products; safety concerns; legal or compliance concerns; violation of any provision of these Terms; abusive, threatening, or harmful conduct; or any risk of harm to Assurion Labs, its customers, suppliers, or third parties.

Upon termination, all licenses and permissions granted to you under these Terms immediately cease. Pending orders at the time of termination may be cancelled and refunded at our discretion. Provisions of these Terms that by their nature should survive termination — including but not limited to Sections 3, 4, 11, 13, 14, 15, 17, 18, and 26 — shall survive any termination or expiration of your account or these Terms.

22. Waiver

No failure or delay by Assurion Labs in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or future exercise of the same or any other right, remedy, power, or privilege. Any waiver by Assurion Labs must be in writing and signed by an authorized representative to be effective and shall not be construed as a waiver of any subsequent breach or default.

23. Assignment

You may not assign, delegate, or transfer any of your rights or obligations under these Terms without the prior written consent of Assurion Labs. Any purported assignment in violation of this section is null and void. Assurion Labs may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, sale of assets, corporate reorganization, financing, or operation of law, without notice to you and without your consent. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

24. DMCA and Copyright Policy

Assurion Labs respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe that content on this Site infringes a copyright you own or control, you may submit a written notification through our Contact page. Your notification must include: (a) a physical or electronic signature of the copyright owner or authorized representative; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the infringing material and sufficient information for us to locate it; (d) your contact information; (e) a statement of good faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner. Assurion Labs reserves the right to remove allegedly infringing content and to terminate accounts of repeat infringers.

25. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

26. Survival

The following provisions shall survive any expiration or termination of these Terms or your account: RUO restrictions and prohibited-use obligations (Section 3); Product safety and handling obligations (Section 4); payment obligations; warranty disclaimers (Section 13); limitation of liability (Section 14); indemnification (Section 15); intellectual property protections (Section 11); dispute-resolution provisions and governing law (Section 18); privacy-related permissions as applicable (Section 12); no-resale and export-control obligations (Section 17); and any other provisions which by their nature or express terms are intended to survive.

27. Entire Agreement; Order of Precedence

These Terms, together with the incorporated policies listed in Section 12, Product-specific labels and supplemental written terms, our Privacy Policy, and our Shipping & Returns Policy, constitute the entire and exclusive agreement between you and Assurion Labs with respect to the subject matter herein and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

If there is a conflict between these general Terms and written product-specific terms, the product-specific written terms govern solely as to that specific Product. In all other respects, these Terms govern, except where applicable law requires otherwise.

28. Contact

Questions regarding these Terms may be submitted through our Contact page. Assurion Labs may respond to legal or compliance inquiries through the email address associated with your account or order. We respond to all inquiries within 1 to 3 business days.